(Lisa Witzler, Ombudsman Intern, National Institutes of Health; Tom Barnette, Regional Ombudsperson, American Express; Sarah Kith, Associate Ombudsman, American Red Cross; Tom Sebok, Ombudsperson, University of Colorado, Boulder; Sara Thacker, Director & Ombudsperson, University of California, Berkeley)Internal Justice Systems in International Organizations: Lessons Learned (Camilo Azcarate, Manager of Mediation Services, World Bank Group)Ombuds for Small Business (Clare Fowler,… [read post]